Models in the USA come with a 1 year warranty.  Please see the complete Warranty for more details about limitationsMelangers purchased and delivered to customers in Hawaii, Puerto Rico, Mexico and Canada or any other country are not covered by the manufacturer’s warranty except that they are guaranteed not to arrive DOA (dead on arrival).  Please see our Return policy for reporting damage. A store receipt or any other proof of purchase must be available to avail the warranty. Products out of warranty or purchased outside of the United States can be serviced at a minimal charge. The warranty is limited to provision of free replacement parts or cost of goods purchased. No other warranty is expressly implied. No international warranty. Warranty is limited to provision of free spares for one year from date of purchase. Lifetime technical support over email and phone is guaranteed.

1. Goods sold cannot be returned, refunded or exchanged for any reason. For all international shipment, our price is normally limited to cost of goods and transportation up to the first landing point in the destination country. Any local taxes, fees, duties etc.. imposed by the local governments or agencies are extra and to be borne by the customer.
2. In case of damages/losses due to incorrect contact information provided by the customer, we will not be responsible for the same. We will do everything in good faith to resolve and redirect the goods to the correct address
3. Each country has a different electrical plug standard and we are unable to provide the correct plug for every country. Therefore, your product will be delivered with a plug style suited to work either in India, UK or USA. You may have to have a trained electrician to get the plugs replaced to your style.
4. We reserve the right to forward your order to any of our distributors/dealers closest to you and based on stock availability of the models. All sales are subject to our terms and conditions and disclaimers!
5. External damages must be reported on bill of lading at time of delivery. Internal damages if any must be reported within 24 hours of delivery.
6. Products must be used as per instructions provided and in manner consistent with normal usage. We reserve the right to ship the product from any of our warehouse, factory or distribution points. We deliver to major airports and cities only. Remote locations will need you to pickup from the closest major city. Goods will be insured for shipping and we will ensure delivery. Seller is not responsible for delays on account of carrier delays or reasons beyond sellers control.
7. If any items are returned for warranty repair/replacement, the items should be well packed to avoid damages. The return should be by Fedex Ground or similar service and insured. We will not pay for any packaging costs. Please contact us prior to such return to ensure written return authorization and also if you have any questions on shipping modes and costs.

Disclaimers. Due to product improvements and upgrades, we reserve the right to amend the specifications and appearance of any product featured on this site. Spectra melangers are provided as is without any guarantees or warranty. In association with the product, Spectra makes no warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, of title, or of non-infringement of third party rights. Use of the product by a user is at the user’s risk. In no event shall Spectra be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.